Refund Policy, Fulfillment Policy, & Terms of Service:
At Smith Storage, we strive to ensure customer satisfaction with our storage services. If for any reason you are dissatisfied with our service or no longer require storage space, we offer a refund policy to accommodate your needs.
Refund Policy:
- For monthly rentals, refunds will be prorated based on the unused portion of the rental period.
- Refunds are subject to a cancellation fee, which may vary based on the terms of the rental agreement.
How to Request a Refund:
To request a refund, please contact our customer service team at 501-652-9687 or email us at info@morriltonstorage.com. Please provide your name, account number, and the reason for requesting a refund.
Refund Processing:
- Refunds will be processed within 10 business days of receiving a refund request.
- Refunds will be issued via the original payment method used for the rental payment.
Terms of Service:
- Refunds will not be issued for late payments or for customers who are in violation of the storage facility's terms and conditions.
- Refunds are not available for customers who have caused damage to the storage unit or facility.
We value your business and strive to provide a positive storage experience. If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us.
Smith Storage
27 Smith Street
Morrilton, AR 72110
501-652-9687
info@morriltonstorage.com